Our Quality & Reliability
Quality is not just a slogan but a need for us since there is discerning numerous customers who pay a good price for the product. Seemac Solar has imbibed quality into its thinking & implementation process: be it design, manufacturing, packing , logistics, sales or customer service. The efficacy of our quality system is evident with the growth in sales. When we consider our core portfolio Home Lighting systems every satisfied customer talks about the quality of our product and to the pride of our saga we installed 75,000 nos. of our products across India. Seemac Solar has a comprehensive Quality Assurance Program initiated right from incoming raw materials, in process controls and up to final product inspection.
AFTER SALES SERVICE/CUSTOMER SUPPORT
Seemac Solar believes in giving our customer the best both in terms of product quality and also in terms of post sales activities. With respect to solar photovoltaic systems, Seemac Solar has dedicated customer support engineer who travels to its customers. With respect to home appliance segment Seemac Solar has onboard service engineers trained in the latest trends and techniques to resolve product based problems. At Seemac Solar we accept compliments as well as complaints both are equally important for our functioning. Seemac Solar also has special teams, to visit their customers and evaluate their needs, confirm product satisfaction, ensure that the system is put to use properly. These activities will help in establishing the concept, product and confidence in the customers.